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Your feedback is important to Us.
Honest feedback is the best way that we can really find out just how well we are doing. So
we're asking you for your opinion - of what's good and perhaps what's not so good about Esanda.
Resolving Complaints
Where applicable, we will respond to your feedback within 2 working days and let you know who is managing the matter. Our staff will work with you to resolve the matter quickly and efficiently within a maximum of 10 working days. If it is not possible we will contact you to let you know how much longer it will take to address.
If the above process does not resolve the matter to your satisfaction, please contact our Esanda Customer Liaison Manager by fax on 1300 305 876 or phone - 13 23 73.
Please complete all questions marked with an *.
As a valued customer, we may send you promotional emails from time to time about products and services
of ANZ, its subsidiaries and corporate partners that may interest you.
If you do not wish to receive these promotional emails, please untick the box below.
This relates only to emails from Esanda or ANZ. Please contact Esanda on 13 23 73 if you do not wish to
receive promotional communications from Esanda or ANZ by other means.
Please note,
if you exercise this option, we will be unable to send you promotional emails with any information about
products and services that may benefit you.
I wish to receive promotional emails from time to time about products and services of ANZ, its subsidiaries and corporate partners.
The National Privacy Principals require us to tell you about Esanda’s Privacy Disclosure Statement before you send us any personal information. It is important you read the Privacy Disclosure Statement. Please click here to read Esanda’s Privacy Disclosure Statement (PDF 17kb).
I have read and agree to Esanda’s Privacy Disclosure Statement.
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